Shipping policy

Shipping & Delivery

Sleep.8’s delivery process allows you to rest easy. We offer a white glove delivery service with every large purchase, plus optional assembly services for all furniture and removal of your old beds and mattresses. You can rest assured that your order will arrive safely and smoothly, handled by our delivery experts and their intimate knowledge of our products.

Pillows, bedding, gadgets, & home fragrances

• Delivered within 2-3 business days
• Delivery Fee: £0 to mainland UK

Mattresses, Beds, Sofas, Furniture & Massage Chairs

• In-stock items delivered within 7 days.
• Made-to-order items delivered within 4 to 5 weeks.
• Massage chairs delivered within 4 weeks.
• Standard Delivery: free within mainland UK
• Assembly: 99£ for 1st assembly item + 29£ for each next assembly item

For delivery in Scotland, Wales, or the Channel Islands, please contact us via email at customer-services@shop.sleep8.uk or on 01708 200388 and we will get back to you with a delivery cost quote.

Cancellation Fees

• In-Stock Item: £100 collection fee to return product to warehouse. Items need to be in original packaging.
• Made-to-Order Item: If the order needs to be canceled or refunded after a 48-hour cooling period it is only possible if we keep a 30% deposit.
• Services: Non-refundable/non-exchangeable

If delivery is canceled within 48 hours prior to delivery, a £79 redelivery fee will be applied.
If the customer is not home at time of pre-scheduled delivery, a £79 redelivery fee will be applied.